Privacy policy

Last updated: August 2026

Welcome to the Dark Lab Records Publishing UK Ltd (including all subsidiaries as defined by s1159 of the Companies Act 2006) ("Dark Lab", "we", "us", or "our") privacy policy.

Dark Lab Records Publishing UK Ltd is the data controller and responsible for your personal data. Dark Lab Records Publishing UK Ltd is based in the United Kingdom (Company Registration Number: 17324907) and will primarily process your personal information in the United Kingdom. However, Dark Lab Records Publishing UK Ltd will transfer your data globally to facilitate your use of the Services. Use of the Services indicates your consent.

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with the Services). In this case, we may have to cancel our Services to you.

1. Scope of this privacy policy

This Privacy Policy applies to the information collected by Dark Lab Records Publishing UK Ltd about you in connection with your use of the Services both offline and online for:

  • (a) The website located at www.darklabrecordspublishing.com and all corresponding web pages, interactive features, applications, widgets, blogs, social networks, and other online or wireless offerings that post a link to this Privacy Policy (collectively, the "Site");
  • (b) The Dark Lab publishing dashboard located at dashboard.darklabrecordspublishing.com ("Publishing Dashboard"); and
  • (c) Any other content, applications, features, functionality, information, and services offered by us through the Site or Dashboard (collectively, "Services").

This Privacy Policy will remain in full force and effect, even if your use of or participation in the Services or any particular service, feature, function, or promotional activity offered through the Services terminates, expires, ceases, is suspended, or deactivated for any reason. If you do not agree with this Privacy Policy, please do not participate in the Services or any features, activities, or services offered through the Services. This Privacy Policy applies regardless of the device you use to access the Services and whether you are accessing the Services as a registered user or otherwise.

2. Children's privacy

Our Site, Applications, and Services are not intended for children, and Dark Lab Records Publishing UK Ltd does not knowingly collect data relating to children.

The Services are not directed to individuals whose age:

  • Is under 13 years;
  • Makes it illegal to process their personal data; or
  • Requires parental consent to process their personal data.

If you are under the applicable legal age limit for use of the Services, please do not use the Services and do not provide any personal data to us.

Our Site and/or Publishing Dashboard may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site and/or Dashboard, we encourage you to read the privacy policy of every website you visit.

4. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data about you, grouped as follows:

Data category
Identity Data
Included information
First name, maiden name, last name, professional name/alias, username or similar identifier, marital status, title, date of birth, and gender.
Data category
Contact Data
Included information
Physical address, billing address, email address, and telephone numbers.
Data category
Transaction Data
Included information
Details about payments (invoices and payee details), social security/tax identification numbers, tax exemption or registration status/information, musical composition and master recording registration/release data, ISWC/ISRC codes, writer splits, and details of Services received from us.
Data category
Technical Data
Included information
Internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices used to access the Services.
Data category
Profile Data
Included information
Dashboard username, queries submitted by you, user preferences, feedback, support tickets, and survey/call-to-action responses.
Data category
Usage Data
Included information
Information about how you use our Site, Publishing Dashboard, products, and Services.
Data category
Marketing & Communications Data
Included information
Your preferences in receiving marketing from us and our third parties, as well as your communication preferences.

Contests, sweepstakes, and promotions

To participate in certain Services-related promotions, contests, or surveys, there may be a separate registration process requiring the submission of both personal and additional information. We will use the information provided to conduct the promotion. You may also have the opportunity to opt-in to receive special offers from third parties. Specific terms and privacy notices will be provided at the time of entry.

Aggregated data

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. However, if we combine Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data.

Special categories of personal data

We do not collect any Special Categories of Personal Data about you (including details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health data, genetic or biometric data, or criminal convictions and offenses).

5. How is your personal data collected?

We use different methods to collect data from and about you, including through:

Direct interactions: this is our primary source of data collection. You may give us your Identity, Contact, Transaction, and Profile Data by filling in forms or corresponding with us by post, phone, email (support@darklabrecordspublishing.com), or dashboard support systems. This includes data provided when you:

  • Apply to use our publishing administration services;
  • Create an account on our Site or Publishing Dashboard;
  • Subscribe to our publications or newsletter;
  • Request marketing materials;
  • Enter a promotion or survey; or
  • Contact customer support.

Automated technologies or interactions: as you interact with our Site or Publishing Dashboard, we automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data using cookies, server logs, Cloudflare security checks, and similar technologies. Please review our Cookie Policy for details.

Third parties or publicly available sources: we receive personal data about you from various third parties and public sources, including:

  • Performance Rights Organizations (PROs), Mechanical Rights Organizations (MROs), and Collective Management Organizations (CMOs) worldwide (e.g., PRS for Music, MCPS, ASCAP, BMI, The MLC, BumaStemra);
  • Digital Service Providers (DSPs) such as Spotify, Apple Music, and YouTube;
  • Analytics and search providers such as Google Analytics and Microsoft Clarity;
  • Social media and industry platforms (Meta, LinkedIn, Jaxsta).

6. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we rely on the following legal bases:

  • Performance of contract: where we need to perform the contract we are about to enter into or have entered into with you.
  • Legitimate interests: where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Legal obligation: where we need to comply with a legal or regulatory obligation.
Purpose / activity
To register you as a new customer/rightsholder
Type of data
Identity, Contact, Transactional, Technical, Profile
Lawful basis for processing
Performance of a contract with you
Purpose / activity
To facilitate publishing administration services (registering compositions, managing payouts, tracking royalties, recovering international funds)
Type of data
Identity, Contact, Transaction, Marketing and Communications
Lawful basis for processing
Performance of a contract with you; legitimate interests (recovering monies due to you)
Purpose / activity
To manage our relationship with you (notifying changes to terms, requesting feedback/reviews)
Type of data
Identity, Contact, Profile, Marketing and Communications
Lawful basis for processing
Performance of a contract; legal obligation; legitimate interests (keeping records updated)
Purpose / activity
To enable participation in promotional draws or surveys
Type of data
Identity, Contact, Profile, Usage, Marketing
Lawful basis for processing
Performance of a contract; legitimate interests (developing business)
Purpose / activity
To administer and protect our business, Site, and Dashboard (IT support, data analysis, fraud prevention, security)
Type of data
Identity, Contact, Technical
Lawful basis for processing
Legitimate interests (running business, network security); compliance with legal obligations
Purpose / activity
To use data analytics to improve our Site, Dashboard, and Services
Type of data
Technical, Usage
Lawful basis for processing
Legitimate interests (defining customer types, keeping portal updated and secure)

7. Sharing and disclosure of personal information

General disclosure: Dark Lab Records Publishing UK Ltd does not sell, rent, or lease your personal information to third parties. We do not share your personal information with third parties except as described in this Privacy Policy or with your explicit consent.

Service providers & sub-licensees: we share relevant personal data with trusted sub-publishers, CMOs, PROs, MROs, and administrative agents solely to register your works, issue licenses, and collect performance, mechanical, and sync royalties globally.

Corporate restructuring: our affiliated companies, subsidiaries, or entities into which our company may merge may obtain and use your personal information only as set forth in this Privacy Policy.

Change of purpose: we will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

8. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is restricted to employees, agents, contractors, and third parties who have a business need to know. They process data strictly on our instructions and are subject to a duty of confidentiality.

We have established procedures to handle any suspected personal data breach and will notify you and any applicable regulator of a breach where legally required.

9. Data retention and deletion

We retain your personal data only for as long as reasonably necessary to fulfill the purposes it was collected for, including satisfying legal, regulatory, tax, accounting, or royalty auditing requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, processing purposes, and applicable legal requirements.

You may update or review your personal information at any time by logging into your user account on the Publishing Dashboard. If you wish to request data deletion or alter communication preferences, please email us at support@darklabrecordspublishing.com.

Under applicable UK and EU data protection laws (including UK GDPR and the Data Protection Act 2018), you have rights regarding your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of inaccurate data.
  • Request erasure of your personal data.
  • Object to or restrict the processing of your data.
  • Request transfer of your data (data portability).
  • Withdraw consent at any time.

To exercise any of these rights, please contact our Data Privacy Manager at support@darklabrecordspublishing.com. We respond to all legitimate requests within one month.

11. Privacy policy changes

We may update this Privacy Policy periodically to reflect technological, legal, or operational updates. Modifications become effective immediately upon posting to the Site. Continued use of our Services after changes are posted constitutes acceptance of the revised Privacy Policy.

12. Contact us

For questions regarding this Privacy Policy or our data practices, please contact us:

  • Dark Lab Records Publishing UK Ltd
  • Attn: Data Privacy Manager
  • Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
  • Company Registration Number: 17324907 (Registered in England and Wales)
  • Email: support@darklabrecordspublishing.com
  • Phone: +44 (0) 7446 436268
  • Official website: www.darklabrecordspublishing.com
  • Publishing dashboard: dashboard.darklabrecordspublishing.com